09dat's Privacy Policy —
Your Data, Our Responsibility

Welcome to 09dat. Our Privacy Policy is designed to ensure a transparent and trustworthy gaming experience for you. By using the 09dat platform, you agree to this Privacy Policy.

This policy applies to our website (09dat.bet), mobile app, and all our digital services. We manage your information in compliance with Bangladesh and international data protection laws.

09dat's Privacy Policy has been developed in accordance with the GDPR (General Data Protection Regulation) and the guidelines of international gaming regulatory bodies. Protecting your personal data is at the core of our business philosophy.

09dat only collects information that is necessary to provide you with the best possible service. We never gather unnecessary or excessive data.

We do not collect sensitive information such as religious identity, political views, or health data. Payment card details are not stored directly on our servers — they are handled by a PCI DSS-certified payment gateway.

09dat uses your information only for specific, legitimate purposes. Every use of your data is transparent and dedicated to improving your experience.

• Account Management: To create your profile, verify login, and ensure account security.
• Identity Verification (KYC): To verify age and identity for fraud prevention and legal compliance purposes.
• Financial Transactions: Processing deposits and withdrawals and maintaining transaction history.
• Customer Support: To resolve your complaints and queries promptly.
• Personalized Offers: To offer promotions and bonuses tailored to your preferences.
• Security Monitoring: To prevent fraud, money laundering, and unauthorized account access.
• Responsible Gaming: To identify early signs of potential addiction and provide members with timely support.
• Legal Compliance: To respond to lawful requests from government or regulatory authorities.

09dat follows the highest industry standards for protecting your data. Our security infrastructure is built on bank-grade technology.

• 256-bit SSL Encryption: All data transmitted between your browser and our servers is fully encrypted.
• Two-Factor Authentication (2FA): Add an extra layer of security to your login.
• Firewall Protection: An advanced firewall system protects against cyber attacks.
• Regular Audits: Independent third-party security experts conduct regular system audits.
• Data Encryption: Sensitive data stored in our databases is kept in encrypted form.
• Access Control: Only authorized staff can access specific data.

For active accounts, your data is retained for 5 years after account closure, or longer if required by law. Data that is no longer needed is securely deleted.

09dat never sells your personal information. In certain circumstances, limited data may be shared with trusted partners.

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket — solely to process transactions.
• KYC Verification Service: Identity verification agencies — solely for age and identity confirmation.
• Cloud Service Provider: For secure data storage — under strict confidentiality agreements.
• Law Enforcement Agencies: In response to a court order or a lawful government directive.
• Fraud Prevention Service: With specialized agencies for anti-money laundering and fraud prevention.

The 09dat website and app use cookies to enhance your experience. Cookies are small data files stored on your device.

• Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Performance Cookies: To monitor website speed and performance.
• Functionality Cookies: To remember your preferred language, theme, and similar settings.
• Analytics Cookies: To collect site usage statistics — without any personally identifiable information.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site.

Under 09dat's Privacy Policy, you have a number of important rights regarding your personal information. Contact us to exercise any of these rights.

• Right to Know: You can submit a request to find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: If your account is closed, you may request deletion of your data (except where retention is required by law).
• Right to Restrict Processing: You can request that your data not be used for certain purposes.
• Data Portability: You can request a download of a copy of your data.
• Right to Object: You can object to marketing communications or profiling.

09dat is firmly committed to keeping minors away from gaming. Our platform is strictly for users aged 18 and above.

• Age verification is mandatory at the time of registration.
• If a user under 18 is identified, their account will be suspended immediately.
• No data from minors is collected or stored.
• Parents can report suspicious accounts to us.

09dat may update this Privacy Policy from time to time. Members will be notified of any significant changes via their registered email and app notifications.

The date of any update will always be shown under "Last Updated" at the top of this page. Continued use of the platform after changes are made constitutes acceptance of the revised policy.

For any questions, complaints, or data requests regarding this Privacy Policy, please contact our dedicated Data Protection team.

Our Bangla-speaking customer support team is available 24/7 to answer any questions you may have.